Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for London Street Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Infection control statement
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour...
Chaperones policy
The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) will be required. This impartial observer will be a practice Nurse or Health Care...
Zero Tolerance Policy
As an employer, the practice has a duty of care for the health, safety and wellbeing of its staff. The practice also has a legal responsibility to provide a safe...
Health and Safety Policy Statement
General Statement London Street Surgery is committed to achieve a high standard of health, safety and welfare for its employees when at work and as far as is reasonably practicable,...
Statement of Intent Policy
New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments: Summary Care...
Requests for letters for patients policy
We often receive requests from patients asking for proof of address letters to support applications for Universal Credit, bank accounts, and other services. We understand that providing proof of address...
Date published: 7th February, 2024
Date last updated: 29th June 2025