Complaints

If you have a complaint about the practice, please call the Practice Manager. If you prefer, you can write to us.

We will answer your concerns as soon as possible.

London Street Surgery
72 London Street
Reading
RG1 4SJ

Telephone: 0118 907 2994

Email: bobicb-bw.londonstreetreception@nhs.net

You can also fill in a patient feedback form on this website.

If you do not wish to complain directly to the Practice you can raise your complaint with the commissioners of that service.  You can find the details of how to do so by using the link to the ICB below:

Sharing Feedback, Concerns and Complaints | BOB ICB

Date published: 20th September, 2023
Date last updated: 26th November, 2025